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ISO 9000:2008

Delivering…

19 May 2010

The Problem

Planning and monitoring performance are key to managing any organisation. In large organisations, integrating and coordinating these tasks across the whole operation and ensuring that efforts are focussed on achieving corporate goals can be a complex and difficult undertaking, particularly in the NHS where there are numerous standards and targets to achieve

The Solution

Delivering… is a user-friendly internet based planning and performance management tool, which enables individuals within an organisation to record their actions and link them to strategic plans. Progress on these actions can then be monitored and report using the system. It was developed by a team at North Staffordshire Combined Healthcare NHS Trust, one of the country’s top mental health trusts

How MidTECH has helped

MidTECH has assisted this project over the last two years with business planning and legal advice. It supported the team with sales and marketing resource to establish the feasibility of commercialising the product. It also showcased delivering… at the annual Healthcare Computing exhibition in Harrogate. This resulted in interest from Ardentia Ltd, a company with substantial expertise in healthcare intelligence, who signed a reseller agreement for the tool. Licences for the system have also been sold to organisations including the YMCA and an NHS Foundation Trust.